Last updated: 25 June 2026
1. Overview
Pesky is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
2. Information We Collect
- Account information: name, email, password
- Business information: business name, phone, Google review URL
- Customer data: customer names, phone numbers, addresses you input
- Service records: job details, completion dates, notes, and photos
- Usage data: how you interact with the platform
3. How We Use Your Information
- Provide and maintain the Service
- Send SMS messages on your behalf
- Track compliance deadlines and send reminders
- Improve and develop new features
- Communicate with you about your account
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely with 256-bit encryption in transit and at rest.
5. Third-Party Services
- Twilio: for sending SMS messages on your behalf
- Stripe: for processing subscription payments
6. Your Rights
- Access the personal information we hold about you
- Request correction or deletion
- Export your data
- Lodge a complaint with the OAIC
7. Data Retention
We retain your data while your account is active. Upon deletion, data is removed within 30 days, except where retention is required by law.
8. Contact
For privacy-related enquiries, please contact us through the feedback form in the application.